(Compliant with GDPR – WaterWick.info)

1. Introduction
   WaterWick.info respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR).

In this statement, we explain which data we collect and how we handle it.

2. Data Controller
   The data controller is:
   Karma Plants BV
   Geranium 2
   info@waterwick.info
   Chamber of Commerce (KvK) number: 74501240
3. What Data Do We Collect?
   a) Data you provide yourself
   – Name (if provided)
   – Email address (for contact or newsletter)
   – Messages sent via chatbot
4. b) Automatically collected data
   – IP address
   – Browser and device information
   – Pages visited
   – Cookie data
5. Purpose of Processing
   We process personal data for the following purposes:
   – Responding to questions
   – Improving the website
   – Optimizing the chatbot (Wicky)
   – Analyzing website usage
   – Sending newsletters (if consent is given)
   – Securing the website

We do not sell personal data to third parties.

5. Legal Basis
   We process personal data on the basis of:
   – Consent
   – Performance of a contract (in case of contact requests)
   – Legitimate interest (website improvement and security)
6. Chatbot Data (Wicky)
   When you use the chatbot:
   – Conversations may be stored for quality and improvement purposes.
   – Data will not be used for commercial purposes without explicit consent.
7. Cookies
   WaterWick.info uses cookies for:
   – Functional purposes
   – Analytics (Google Analytics)
   – Social media integration

Where legally required, we request prior consent via a cookie banner.
You can disable cookies through your browser settings.

8. Data Retention
   We do not retain personal data longer than necessary for the purposes for which it was collected, unless we are legally required to retain it for a longer period.
9. Sharing of Data
   We may use external service providers such as:
   – Hosting providers
   – Chatbot providers
   – Analytics tools
   – Social media platforms

Where necessary, we enter into data processing agreements with these parties.

10. Your Rights
    You have the right to:
    – Access your data
    – Correct your data
    – Request deletion of your data
    – Restrict processing
    – Withdraw your consent
    – File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

Requests can be submitted via: info@waterwick.info

11. Security
    We take appropriate technical and organizational measures to protect personal data against loss or unlawful processing.
12. Changes
    We may amend this Privacy Policy. The most recent version is always available on WaterWick.info.